Senior Medical Receptionist
Level 3 Apprenticeship
Advance your career in medical administration with comprehensive training in patient care coordination.
Care Apprenticeships > Senior Medical Reception Customer Services Specialist Level 3
Who is it for?
The Senior Medical Receptionist Level 3 Apprenticeship is suited for individuals aiming to advance their careers in medical administration, including medical receptionists aspiring to take on senior roles, patient services supervisors, and healthcare administrators.
Accredited by: Highfield Awarding Body
Senior Medical Receptionist
Level 3 Apprenticeship
Duration 12 Months
Full price £4000
1-1
Tutor-led support
With Funding £200
This is Apprenticeship earns you a Certificate from DHCT and Accredited by Highfield
Overview
The Senior Medical Receptionist Level 3 Apprenticeship is designed for individuals looking to advance their career in medical administration and patient care coordination. This apprenticeship provides comprehensive training in managing medical records, scheduling appointments, handling patient inquiries, and maintaining confidentiality and data security in healthcare settings. Apprentices will develop skills in customer service, effective communication with patients and healthcare professionals, and the use of medical software systems. With a focus on professionalism and organisational skills, this apprenticeship prepares apprentices to play a crucial role in ensuring smooth operations in medical practices, contributing to efficient patient care delivery and administrative excellence. Ideal for those seeking to excel in medical receptionist roles with opportunities for career advancement in healthcare administration.
Receive
This qualification is equivalent to two A-Level passes. Upon successful completion of this program, you will receive:
- Senior Medical Reception Certificate DHCT
- Apprenticeship Certificate for Customer Services Specialist accredited by Highfield Awarding Body
Topics Covered
- Understand the Business Environment and Continuous Improvement
- Understanding the Patient/Customer Journey
- Understanding Patient/Customer Loyalty, Retention and Satisfaction
- Understanding Personal Effectiveness in a Work Environment
- Understand Effective Team Working
- Understand how to support Challenging Patient/Customers
- Minimum of Level 2 English & Maths
Delivery
Funding
Cost: Non Levy Employers pay a Contribution of 5% which is £200. The Government will fund 95%.
Levy Transfer: DHCT will help you apply for a Levy Transfer from the NHS or Council to fund 100% of the course fees.
Please view our funding page for further information
Grant: if the learner is aged 16-18 the employer will receive a grant of £1000.
Details
Request more info
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