Developing Cornwall’s Healthcare Workforce for the Future

Apprenticeships are changing

Due to a major government reform of Apprenticeships, the current system of ‘frameworks’ is being replaced by ‘standards’.

The standards are two-page documents listing the skills, knowledge and behaviours needed for being competent in your role.

These have to be assessed throughout and the result graded at the end of the Apprenticeship by somebody independent.

What are the new standards?

Four job roles are the subject of the new Apprenticeship standards for social care:

  • Adult Care Worker (level 2)
  • Lead Adult Care Worker (level 3)
  • Lead Practitioner in Adult Care (level 4)
  • Leader in Adult Care (level 5) – this incorporates both managers and advanced practitioners.

You can download an introduction to the new Apprenticeships standards as well as a table of the new roles and the training and testing needed for each.

Skills for Health have identified the following new Apprenticeship Standards:

  • Healthcare Support Worker ( level 2)
  • Senior Healthcare Support Worker (level 3)

For more details on the various Apprenticeship Standards please view

Adult Care Worker

Adult Care Worker

Role Profile (what the successful candidate should be able to do at the end of the Apprenticeship)

To work in care is to make a positive difference to someone’s life when they are faced with physical, practical, social, emotional or intellectual challenges. Adult Care Workers need to have the right values and behaviours developing competences and skills to provide high quality compassionate care and support. They are the frontline staff who help adults with care and support needs to achieve their personal goals and live as independently and safely as possible, enabling them to have control and choice in their lives which is at the heart of person centred care. Job roles are varied and determined by and relevant to the type of the service being provided and the person supported. Adult Care Workers may work in residential or nursing homes, domiciliary care, day centres, a person’s own home or some clinical healthcare settings. This standard covers both Adult Care Workers and Personal Assistants. Personal assistants do the same job as an Adult Care Worker and work directly for one individual usually within their own home. Working with people, feeling passionate about supporting and enabling them to live a more independent and fulfilling life is a rewarding and worthwhile job that provides excellent career opportunities.

These are the personal attributes and behaviours expected of all Adult Care Workers carrying out their roles

• Care – is caring consistently and enough about individuals to make a positive difference to their lives

• Compassion – is delivering care and support with kindness, consideration, dignity and respect

• Courage – is doing the right thing for people and speaking up if the individual they support is at risk

• Communication – good communication is central to successful caring relationships and effective team working

• Competence – is applying knowledge and skills to provide high quality care and support

• Commitment – to improving the experience of people who need care and support ensuring it is person centred.

Download the adult_social_care_-_adult_care_worker_l2_standard_-_final and acw_assessment_plan

 

Lead Adult Social Care Worker

Lead Adult Social Care Worker

Role Profile (what the successful candidate should be able to do at the end of the Apprenticeship)

As a Lead Adult Care Worker you will make a positive difference to someone’s life when they are faced with physical, practical, social, emotional or intellectual challenges. You will be expected to exercise judgement and take appropriate action to support individuals to maintain their independence, dignity and control. By providing leadership, guidance and direction at the frontline of care delivery you will be instrumental in improving the health and wellbeing of those receiving care and support. Lead Adult Care Workers will in some circumstances have delegated responsibility for the standard of care provided and may supervise the work of other care workers. This exercising of autonomy and accountability means leading and supporting others to comply with expected standards and behaviours. Lead Adult Care Workers may work in residential or nursing homes, domiciliary care, day centres or some clinical healthcare settings. As well as covering Lead Adult Care Workers this standard also covers Lead Personal Assistants who can work at this senior level but they may only work directly for one individual who needs support and/or care services, usually within their own home.

These are the personal attributes and behaviours expected of all Adult Care Workers carrying out their roles:

• Care – is caring consistently and enough about individuals to make a positive difference to their lives

• Compassion – is delivering care and support with kindness, consideration, dignity, empathy and respect

• Courage – is doing the right thing for people and speaking up if the individual they support is at risk

• Communication – good communication is central to successful caring relationships and effective team working

• Competence – is applying knowledge and skills to provide high quality care and support

• Commitment – to improving the experience of people who need care and support ensuring it is person centred

Download the adult_social_care_-_lead_adult_care_worker_l3_standard_-_final and the lead_acw_assessment_plan

 

Healthcare Support Worker

Typical job titles: Healthcare Assistant, Healthcare Support Worker, Nursing Assistant, Nursing Auxiliary

Occupational profile: Healthcare support workers (HCSWs) work as part of a team providing high quality and compassionate care to individuals1. You will carry out well-defined routine clinical duties2 like monitoring an individual’s conditions (by checking things like blood pressure, temperature or weight), checking on their overall progress, comfort and wellbeing. Depending on where you work, you may also help them to eat, drink, wash, dress or go to the toilet. You will prepare individuals for healthcare activities carried out by other members of the healthcare team, looking after them before, during and/or after those activities in line with their care plan. You will also carry out non-clinical duties and, depending on where you work, this could include things like keeping records, making beds, tidying up your work area, returning or cleaning the equipment used during a clinical activity. You will be able to address straightforward problems in your day to day work, reporting concerns and changes to the appropriate person in a timely manner. HCSWs work in a range of healthcare settings3 and your team may include workers from both health and social care. You will report to a registered healthcare practitioner who will directly or indirectly supervise your work.

Responsibilities and duty of the role: You will be able to work effectively as part of a team. You will always act within the limits of your competence, knowing who to ask for help and support if you are not sure. You will work within agreed ways of working, following the relevant standards, policies and protocols used in your workplace including the Code of Conduct for Healthcare Support Workers and Adult Social Care Workers in England. During the first part of this apprenticeship you will be supported to achieve the Care Certificate4 which forms part of your induction and covers the fundamental skills needed to provide quality care.

Download the healthcare_-_healthcare_support_workerand the health_care_worker_assessment_strategy.

 

Senior Healthcare Support Worker

Typical job titles: Senior Healthcare Support Worker, Senior Healthcare Assistant, Maternity Support Worker, Theatre Assistant, Mental Health Support Worker.

Senior Healthcare Support Workers help registered practitioners deliver healthcare services to people. As an experienced support worker, you carry out a range of clinical and non-clinical healthcare tasks, under the direct or indirect supervision of the registered healthcare practitioner. You provide high quality, compassionate healthcare, following standards, policies or protocols and always acting within the limits of your competence. You may work in a range of services eg hospital, community, health or birth centre, someone’s home, operating theatre, nursing or care home, hospice or GP surgery; working in partnership with families, carers and other service providers.

Responsibilities and duty of the role: Duties are delegated to you in line with care plans. Not all duties are routine and you will need to use your knowledge, experience and understanding to take decisions within your area of responsibility. You are accountable for your work and for reviewing the effectiveness of your actions. The role is undertaken following a period of experience in healthcare so you are able to demonstrate best practice and act as a role model. You have may supervise or guide the less experienced staff in your team. You follow the Code of Conduct.

Entry: When recruiting, employers often select apprentices with prior experience as a support worker.

Download the Senior Healthcare Support Worker assessment plan and Senior HCSW Apprenticeship Standard

Please view here for the End Point Assessment information

A Medical Receptionist Apprenticeship programme are also in development.

DHCT(A) will ensure that all our employers have up to date information and they need it.  We will make sure you fully understand how the standards and funding will impact you as we know. Please contact us if you have any questions or queries.

One of the biggest changes is the introduction on an independent End Point Assessment that is co-ordinated by the Employer and must not be linked with the Apprenticeship delivery organisation in any way.

Please view here for the End Point Assessment information

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